Privacy Policy

At The Writer’s Gate, we are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our brand.

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1. What We Collect

We may collect the following types of personal information:

• Name and contact details (e.g., email address, phone number, shipping address)

• Payment details (processed securely via third-party providers)

• Purchase history and preferences

• Website usage data (e.g., IP address, browser type, and cookies)

• Any other information you voluntarily provide

 

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you regarding your purchases or customer service inquiries

• Send marketing updates and offers (only if you've opted in)

• Improve our website, services, and product offerings

• Comply with legal obligations

 

3. Disclosure of Your Information

We will never sell or rent your personal information. However, we may share it with trusted third parties for the purposes of:

• Payment processing

• Delivery and logistics

• Marketing (only where permitted)

• Website hosting and analytics

• Legal compliance or to prevent fraud

All third parties are bound by confidentiality and data protection obligations.

 

4. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes encryption, secure servers, and regular security reviews.

 

5. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can choose to disable cookies in your browser settings, although this may affect certain functionalities of our site.

 

6. Your Rights

You have the right to:

• Access and update your personal information

• Withdraw consent for marketing communications

• Request deletion of your personal data (subject to legal and contractual obligations)

To exercise any of these rights, please contact us at: [Insert email address]

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.

 

8. Contact Us

If you have any questions about our Privacy Policy or how we handle your personal information, please contact:

The Writer’s Gate
Email: support@thewritersgate.com.au
Postal Address: PO Box 1626, Sale VIC 3850